HSPs know how competitive the hosting market is, and any other product that can help them increase their monthly revenues will put them over to top against their local competition. At the same time MagicSpam Pro for WHM/cPanel allows for the individual customers to manage their own spam protection, thus decreasing administration time and cost, and increasing customer loyalty and user empowerment.

Chief Technology Officer Shaun Johnson was quoted as saying... "This Edition of MagicSpam is a great step forward. We have taken into account the need for the Hosting Provider to have a great deal more flexibility and control over how they want to use our software: either as a value added service, a general protection layer to reduce bandwidth costs, or a mixed environment for both.”

He further adds, “ with the added ability for end customers to manage their own settings, this reduces the need for the Hosting Provider to get caught up in day to day maintenance tasks and get back to providing excellent hosting services.”

MagicSpam Pro for WHM/cPanel comes with not just individual user controls but also with all of the features of our renown MagicSpam for cPanel (basic edition) such as lowered bandwidth use, zero day protection, reducing 'back scatter' and much more! MagicSpam Pro for WHM/cPanel release was driven by customer demand, to help Hosting Service Providers not only stop spam BEFORE the server has to process it, but make additional revenue as a value added service to their customers.

Aaron Wuerch, Inside Sales Manager for LinuxMagic, adds... "MagicSpam Pro for WHM/cPanel is a HOT product for the cPanel users. It allows owners of WHM to provide or up-sell spam protection to their customers in a simple to use, simple to install native WHM module. It handles unlimited users, unlimited domains all for one low monthly price without having to change anything and helps to protect the data-center, and retain customers".

MagicSpam for WHM/cPanel comes complete with full statistics, logs, log searching, custom whitelist/blacklists and much more. Simple to Install, Simple to Use and Simple to up-sell!

For more information on MagicSpam Pro for WHM/cPanel, please visit MagicSpam

About LinuxMagic® creators of MagicSpam®

LinuxMagic® is a leader in developing anti spam solutions for the ISP, HSP, Telco markets. As a member of the Canadian Anti-Spam Task force and the number one Linux® Development house in the Pacific Northwest, LinuxMagic® continues to provide technology specifically targeted towards customers looking for simpler integrated solutions for their mail services. For more information on LinuxMagic® please visit www.linuxmagic.com.

About cPanel®, Inc.

cPanel®, Inc. is a leading manufacturer of computer software for the management and configuration of Internet web servers. cPanel® is an organization that wins the loyalty of customers around the world by providing feature-rich applications backed by a team of developers, technical support engineers and quality assurance experts that provide stable builds, direct support, and fantastic customer service. cPanel® powers web hosting companies and organizations that have a need to automate and offer competitive hosting services. For more information on cPanel® please visit www.cpanel.net.

MagicSpam® and LinuxMagic® are registered trademarks of Wizard IT TechnoServices Ltd. cPanel® and WHM® are registered trademarks of cPanel®, Inc. LINUX® is a registered trademark of Linus Torvalds.

OptimaNet Schweiz AG, a leading Swiss provider of online services, uses Parallels Plesk Panel with MagicSpam from LinuxMagic to empower its customers with self-service provisioning and keep them happy by protecting servers from spam emails and a range of other common server attacks.

Partner Summary

OptimaNet Schweiz AG was founded in 2003 to provide online services of all kinds, including virtual shared hosting on Windows- and Linux-based servers under its hostfactory.ch brand. Since 2009, hostfactory.ch has also been offering virtual private servers. All of its servers are managed using Parallels Plesk Panel. Altogether it manages around 150,000 mailboxes across almost 20,000 domain accounts for small businesses and consumers on its Parallels Plesk Panel nodes.

Business Situation

One of the most critical elements in ensuring customer satisfaction for OptimaNet’s hosting business is how it manages spam and other potential threats to its customers’ accounts. Over the years, it became obvious that the basic spam solution that the company had in place was no longer sufficient. As Andi Herzig, an administrator at hostfactory.ch explains, “We weren’t able to offer our customers’ mailboxes enough protection. Our service agents were receiving too many complaints about the volume of spam they were receiving, and the number of false positives which are messages being labelled as spam that were actually from approved senders. We needed to look for a better solution.”

Solution

Fortunately, they learned of a solution that was suitable for Parallels Plesk Panel on both Linux and Windows – MagicSpam from LinuxMagic. MagicSpam for Parallels Plesk Panel is an easy to use, simple to install module that rejects spam at the SMTP level. That means MagicSpam not only stops the spam, it stops a lot of the other attacks as well and protects before the server has to process them. This keeps bandwidth and CPU loads down, as well as ensuring that the server is not simply ‘bouncing’ spam mails, which can mean server owners find themselves on spamming blacklists.

“We liked the MagicSpam Parallels Plesk Panel add-on immediately, because it checks mails for spam against recommended best practice before the spam begins to overload the Mail Transfer Agent software that transfers the mail to the client computer. We also liked the great value it offered in terms of the cost of server licences,“ said Herzig.

Benefits

OptimaNet uses Parallels Plesk Panel primarily because they offer a high level of automation. Using the Parallels Plesk Panel API, customers can manage their hosting plans themselves. As Andi Herzig confirms, “Parallels Plesk Panel provides client and domain administrators as well as mail users a huge number of features to help them manage their hosting accounts independently. It works perfectly. Not only that, the integration of MagicSpam within the Parallels Plesk Panel GUI makes management of MagicSpam very easy.”

The results have been impressive. Andi Herzig comments, “About 80% of all incoming mails may be rejected by MagicSpam, even before further checks are performed by content filters, so the MTA never gets overloaded. Our customers’ mailboxes are much cleaner as a result, and that has been reflected in a dramatic reduction in complaints about high spam levels and false positives. Ultimately, that means our customers are much happier.”

However, as Andi Herzig is keen to point out, the relationship that OptimaNet has with its hostfactory.ch brand. Parallels is at the heart of this success. ”Our partnership with Parallels is very, very valuable for us. Only with the help of Parallels Plesk Panel and Parallels customer support is it possible to serve so many clients with so few administrators. The automation of processes and the independence Parallels Plesk Panel gives customers is outstanding. And Parallels staff are always keen to help – you never feel like you have to solve a problem on your own.”

Future Plans

OptimaNet intends to grow its customer base and the number of domain accounts it manages significantly over the coming years, powered by Parallels Plesk Panel and MagicSpam.

Andi Herzig concludes, “If you are managing one or several servers and a high volume of incoming mails, using Parallels Plesk Panel together with MagicSpam will help you ensure customer mailboxes stay really clean, while still keeping your costs low.”

Published October 2011

LinuxMagic is a Canadian Software development company with offices in Vancouver, British Columbia and San Jose, Costa Rica specializing in products for the ISP, Telecommunication and Hosting sectors, and a world wide reputation for their Carrier Grade Email Platforms and Spam Protection technologies.

These latest sales mean that nearly 20% of the people in Kentucky who use one of the Tier Two ISP's for their internet connectivity will be using the MagicMail platforms for their daily email communications and spam protection.

LinuxMagic first started exporting MagicMail to the US market almost ten years ago and has grown their market presence since. With an extremely loyal customer base, and almost 95% of it's revenue from the export market, LinuxMagic is clearly emerging both as a leader in this space, as well as a Canadian Software success story.

With the increasingly competitive markets, Telco's and ISP's realize that the email platform can make real difference in costs, and in competitive advantages. Email is still the main form of daily communication, an essential service to their customers, but email is so much more complex today that developing custom in house solutions is no longer an option.

Michael Peddemors, President/CEO stated, “What we do, and we have always done, is make 'Email Simple Again' for our customers. Because the US market has a much larger Tier 2 ISP market, it was always natural they would come to us first. Not every company can keep up with the technology, the costs, and the expertise to deliver what customers now expect from their carriers in terms of email products and protections.”

Sales Manager, Aaron Wuerch adds... “Our customers love MagicMail because it is simple and effective. They know, in order to keep customers, you have to give them quality email services.”

MagicMail is an on premises low cost carrier grade solution specially designed for the needs of ISP's and Telco's with their specific niche market. LinuxMagic was prescient in seeing the market demand and potential. It's expertise in this market has also developed extreme customer loyalty.

“The amazing thing is our customer satisfaction in our company and our product”, adds Aaron. “Our customers are our best references, and we experience virtually zero customer churn. Our very first customers are still with us, and the praise we get from them to other prospective clients really helps us as we increase market share.”

Jared Simpson IP Engineer at OTT Communications, a recent new customer supports this by saying “As soon as I saw MagicMail for the first time I knew I wanted it... LinuxMagic has done a great job of developing the most complete email server package I have ever used. Our migration was flawless and the system is so intuitive that my email provisioning team was trained in no time and never missed a beat. The support team takes every question seriously and always gets back to us quickly with very detailed answers to our questions. The servers are rock solid and our customers are happy; We absolutely made the right choice when we decided to make MagicMail our new email platform.”

Mr Peddemors also continues to be excited about the company's successes. “We are proud of our success, as a technology company and as a Canadian export company. Being a Vancouver success story, even in these challenging economic times is a testament to our opportunities on the world stage.”

“This is only the beginning. We see even greater potential in the future in the emerging markets, especially in Latin America. We continue with +20% growth in the US market, and we only see greater growth potential going forward. We just opened a 2nd office in Costa Rica, and we hope to quickly add to the millions of users who already use our platforms, we are constantly looking for ways for our clients to be more competitive, the generate stronger loyalty and new revenue opportunities in their customer base.”

LinuxMagic is a Canadian Software development company with offices in Vancouver, British Columbia and San Jose, Costa Rica specializing in products for the ISP, Telecommunication and Hosting sectors, and a world wide reputation for their Carrier Grade Email Platforms and Spam Protection technologies.

MagicSpam makes spam protection simple to use, simple to install for those email servers that do not already have effective spam protection built-in. MagicSpam was developed from real world experience in controlling spam for hundreds of ISP's around North America with MagicMail servers, and now much of that same protection can be available for users and administrators of other email platforms.

MagicSpam concentrates on effective SMTP Layer spam protection, giving a much better 'Zero Day' protection against Trojan and Bot generated spam, which accounts for the majority of the spam being generated today, however it also realizes that making spam protection easy is more important than ever.

Michael Peddemors, President/CEO of LinuxMagic explains by saying “Spam Protection is more and more complex every day, but simply putting a device or filter in place in front of the server is not only expensive, but causes additional headaches, and not every body has spam experts on hand to correctly configure email servers. MagicSpam makes it simple, at an affordable price.”

MagicSpam comes complete with full logging, statistics, graphical interfaces, custom controls, whitelist/blacklists, BMS™ reputation checks, hostile sender identification, Mail Server Profiling tools and many more features normally only available to those with the Carrier Grade MagicMail solutions. With this release, more users of other email platforms such as Zimbra and MailEnable can get all of these protections in simple to install package for only pennies per day per server.

“Our customers love MagicSpam, because it is simple and effective. And they know, in order to keep customers, you have to give them quality email services, and spam is the number one reason their customers get unhappy.” adds Mr. Peddemors. “And it is nice to see that our sales are finding a world wide market. This is another one of the products that makes us proud of the fact that our technology helps people.”

LinuxMagic is a Canadian Software development company which has recently launched a new office in Costa Rica to better service the Latin American markets, and already the culture is rubbing off back at the Vancouver Head Office.

In Costa Rica, it is customary for employees to receive not just 12 months wages from their employers, but they also receive a 13th month's pay which is paid on December on top of their normal pay for December. From the first time LinuxMagic's President/CEO “Michael Peddemors” heard of this policy, he thought it was a great idea for all businesses to adopt, and the new office in Costa Rica was a great time to implement it at home.

“I used to wonder at how happy everyone was in Costa Rica during December, and I used to think is was just a cultural thing, or just because of the upcoming holidays, however when I heard about the employee bonus plan that is dictated by law, I thought this was a great idea in so many ways”, say Mr. Peddemors.

“If we give a small bonus every month, it could never give that same pleasure, it would just be used for one more latte, one more dinner, or maybe a little better clothes, but the person's life would not really be changed.”.

Michael adds.. “Giving them a larger lump sump, especially with Christmas and Holidays ahead, can make a world of difference. They can buy the bigger gifts, like putting down payments on cars, big screen TV's, rings for the fiance, or trips for the family”.

And with the whole country all getting that extra payday at the same time means the store owners are doing booming business. That 'free' money isn't spoken for already by their day to day bills, and that means everyone is walking with a bounce in their step, a smile on their face, and a very brisk positive push in the economy.

This new direction might be just what the economies need in other areas, to help stimulate spending, and making the holidays just a little bit more enjoyable for everybody.

This new integration method has been proven in trial testing to increase efficiency of stopping spam BEFORE it has to be processed by the server by a significant margin in the upwards figure of processing at 5 times the speed.

With this release of Tuxedo WebMail, LinuxMagic is offering a limited time special price of only $79.99, with $10 from every purchase going to the RoundCube Project, without which Tuxedo would not have been possible.

For more information or to try a demo of the system, please visit www.tuxedowebmail.com

The latest release of MagicMail Version 1.3, is an important upgrade to the base operating system, modelled on the Ubuntu LTS (Long Term Support). This ensures that the system will be stable and secure for years to come with the stability of a Debian based packaging systems, the strength of the worldwide Ubuntu community, and backed by the LinuxMagic team to keep customers email servers up to date, and easy to use.

MagicMail 1.3 is a major release, and LinuxMagic developers are moving forward on building out on the 1.3 product line over the next few months.

Here is why the MagicMail 1.3 email server platform is popular with ISP and Telcos.

New Features and Improvements

o Tuxedo Webmail (Ajax) now available as an option for customers o New alerting system for critical issues and releases. o Updates to Content Filtering Rules. Total control of the filtering. o Enhanced spam protection from free email providers. o Faster and easier MagicMail updates. o User friendly interfaces with an improved GUI tools. o New spam rule GUI tool, to view all users spam settings. o Quicker resolutions to support questions. o New Log Search GUI to find all the log entries that apply to a given email

As a comprehensive release and improvement, MagicMail 1.3 represents a major upgrade to the underlying operating system (Debian;Ubuntu), and the expert in-house LinuxMagic Support team will be providing the upgrade.

To ensure a smooth transition, customers are requested to contact the support team support@linuxmagic.com to schedule a convenient time for the upgrade.

About LinuxMagic makers of MagicMail

LinuxMagic is a leader in developing anti spam solutions for the ISP and Telco markets. As a member of the Canadian Anti-Spam Task force and the number one Linux Development house in the Pacific Northwest USA, LinuxMagic continues to provide technology specifically targeted towards customers looking for simpler integrated solutions for their mail servers. For more information on MagicMail please visit www.linuxmagic.com/products.

Visit us at the Parallels Marketplace where MagicSpam will be a featured product among the Parallels Partners.

MagicSpam is an anti-spam product designed for specific email server solutions to target spam and junk mail, and remove it before it gets in your inbox. This is the ultimate spam protection package that's easy to install and easy to use. Visit http://www.magicspam.com for more information about the MagicSpam solutions that we offer.

ISP’s and Telco’s know how important this is, not only to reduce server loads and bandwidth, but to prevent the ‘backscatter’ that many filtering systems generate. And the anti spam components in MagicSpam are the same proven technologies that are used in the ‘MagicMail’ servers that ISP’s and Telco’s use.

MagicSpam makes it simple for a one click install, and comes complete with management consoles, stats, logging, reputation lists, and more. The BETA program is expected to run for one month, after which the production version should be made available to the public. For more information on MagicSpam please visit www.magicspam.com

If you are interested in a trial of the BETA release for CPanel, please contact support@magicspam.com for further information.

Given the current economy, LinuxMagic is seeing more operators who need to have more effecient email servers, that are easier to maintain and more user friendly. ISP's and Telco's are finding that email processing and anti-spam handling is becoming more and more complex, and rather than spending more dollars in IT staff, hardware, and development, it is much more cost effective to purchase a turn-key solution for the ISP/Telco market.

LinuxMagic has had a strong penetration in the US Market for some time, and it is nice to see local providers choosing local technologies designed and built right here in Canada. The MagicMail server is designed to lower adminstrative burdens, and develop happier and more loyal customers. Every support call costs on average $6 dollars, and anything that can lower the number of support calls is a welcome addition.

Not only do MagicMail purchasers get the Email Server Product, they also have the support of one of the foremost experts in email and spam security, as well as a more stable redundant infrastructure built on Linux Technology.

President/CEO Michael Peddemors reports.. “ISP's and Telco's understand. In order to reduce costs, email should be simple, and this can only be accomplished with a complete system. And with our industry leading Anti-Spam technologies and tools, customers are more happy and loyal as well.”

MagicMail is designed for ISP's and Telco's from 2,000 users to 200,000 users and is one of the few products specifically designed for ISP's, and one of the even fewer that comes with integrated Anti-Spam protection. “Allowing users to take control of their own inbox, makes for happier customers. There should be no reason to have to buy an extra 'spam protection', every email server should have it built-in. This makes it much easier for users to control what they want to see and what they don't, and administrators like it as it also helps stop outbound spam leakage, which can get them blacklisted and affect of their customers.” Michael adds.

“City West Cable and Telephone is the number one provider of Internet Access in the Prince Rupert area, and it is always nice when a company of their stature recognizes the strategic advantages of buying MagicMail”.

With this new release, we are announcing a limited time offer. Until August 15th, Tuxedo is available for only $79.00 with $10.00 from every sale going to support the RoundCube project without which Tuxedo would not have been possible.

Tuxedo is available for download immediately after your purchase confirmation as a single file package. With no databases and simple configuration options, you can have this sleek webmail interface set up on your email server in minutes. For more information and to try a demo of Tuxedo visit http://www.tuxedowebmail.com.

Backscatter is collectively known as the unwanted email generated by email servers which attempt to 'bounce' spam emails. Bouncing emails is a normal part of the email server job and using best practices can avoid most forms of backscatter. However, there are still a lot of email servers that do this incorrectly and are at risk of being blacklisted.

Spammers bypass server filters using valid email addresses, also known as forging or spoofing. Servers then bounce the spam to the forged 'from' addresses which can generate thousands of bounces to the victims mailbox. Spammers often target such servers without the protection or proper protocols because they can use them to bounce spam, masking their original source and making the email look legitimate.

Most email servers are designed to 'block' such attacks, but according to the statistics gathered over the past 45 days on the UCEPROTECT backscatter page, over 300,000 email servers are actively sending backscatter. LinuxMagic ran a report against those listed sources and discovered some interesting facts http://probethenet.com/results.

Top Mail Server Sources of Backscatter:

Top Countries of Origin:

One of the reasons that the United States produces so much backscatter is because it has a large number of internet hosting companies that offer email services. The operators of these email servers may be unaware of backscatter or unable to stop it. Of course this causes a problem for hosting companies which may find their networks blacklisted because of the backscatter coming from their IP addresses.

LinuxMagic created MagicSpam, an Anti-Spam product for email servers that provides an answer for the industry looking to reduce the risks and problems associated with being blacklisted. MagicSpam does this by working with the existing mail server to provide an easier way for email operators to stop backscatter coming from their mail server (http://www.magicspam.com).

Corporate Information:

LinuxMagic is a leader in developing anti spam solutions for the ISP and Telco markets. As a member of the Canadian Anti-Spam Task force and the number one Linux Development house in the Pacific Northwest USA, LinuxMagic continues to provide technology specifically targeted towards customers looking for simpler integrated solutions for their mail servers.

• http://www.linuxmagic.com
• http://www.magicspam.com

UCEPROTECT-Network's core database is fed by a cluster of more than 50 UCEPROTECT-Servers (Executive-Members) located in Germany, Austria, Switzerland, Canada and Australia.

• http://www.uceprotect.net/
• http://www.backscatterer.org/

LinuxMagic has built a world wide reputation for it's email and anti spam technologies, and being chosen by a company with the size and reputation of Parallels as a vendor for its Anti-Spam validates that reputation. The technology underpinning 'MagicSpam' is already in use protecting millions of users at major ISPs and Telcos throughout North America as 'MagicMail'.

President/CEO Michael Peddemors reports, “Every email server should have Anti-Spam technology built-in to protect its users, and it shouldn't be complicated. Parallels partners with us not only because we make it simpler, but also because it's cost effective for millions of their SMB customers.” Michael further states, “Everyone should have the same protection that our large ISP and Telco customers have access to.”

This was supported by Parallels's VP SaaS, Soeren Von Varchmin. “We know that being able to provide our customers and vendors with cutting edge spam protection at just a click of a mouse, and partnering with a company of LinuxMagic's expertise and proven technology is a win-win situation."

MagicSpam is a unique approach to anti-spam that offers zero-day protection in a manner that stops spam and attackers with greater flexibility, and without the overhead of traditional filtering techniques. Lowering overhead and bandwidth is especially important to the hosting service providers, and spam protection is essential for all email servers. Reduced support costs, improved email services, and simple to use tools for their customers help to eliminate industry pain points.

Parallels' customers now have the added benefit of reducing their time spent dealing with spam or spam problems. 'MagicSpam' was developed to eliminate spamming before entering the server; therefore reducing operating costs, and saving money for millions of customers. Michael comments “In these tough economic times, saving money is essential for businesses of any size, and 'MagicSpam' is the perfect solution.”

This product should be especially attractive to hosting companies that resell Plesk products as a economical way to provide the best of MagicSpam protection, at a cost that is attractive to their customers, and yet allows for additional recurring revenue streams.

A new website and store have been created to make it simple to purchase, simple to install and easy to use. www.magicspam.com has more information on this product and pricing, however the unlimited email address protection fits well into the pricing model that Plesk customers are used to. "MagicSpam for Plesk" is based on MagicMail's tried and true Anti-Spam technology used to protect millions of users at ISP's and Telcos throughout North America.

President/CEO Michael Peddemors is excited about this product launch. "This is the first step in making our Spam protection available for other products and Platforms, and choosing Plesk as a first product seemed like the logical choice." Parallels strong penetration in the hosting market, and being able to fill a void and make the Plesk server experience even better at a price that is attractive enough for wide spread adoption is a wonderful experience, and we hope to release the same protection for many other products in the near future."

The MagicSpam website also holds information that is meant to help owners of other email solutions that want the protection of MagicMail, but are already committed to another product.

Recent customers comment on the simplicity of the product install, and it's seamless integration with Plesk, however the technical staff at LinuxMagic indicate this is only the beginning.